Accelerate root cause analysis and remediation with AI-powered insights across IT operations.
Help agents work faster with AI-powered suggestions, summaries and recommended actions.
Keep configuration data accurate with AI that enriches, validates and maps items automatically.
Accelerate implementation with AI-guided configuration that helps admins set up and optimise workflows.
Automatically discover and map IT infrastructure, applications and cloud resources without agents.
Integrate third-party data sources to build a comprehensive, real-time view of your IT environment.
Get a complete, contextual view of configuration items with health, relationships and change history.
Visualise dependencies between IT components and business services to assess change impact.
Track and manage TLS certificates across your environment to prevent outages from expired certificates.
Audit firewall rules and generate compliance reports to strengthen your security posture.
Deploy lightweight agents to collect data from endpoints for deeper infrastructure visibility.
Reduce alert noise and identify root causes by correlating events from across your IT environment.
Detect anomalies and forecast trends using AI-driven analysis of operational metrics.
Extend endpoint data collection with active monitoring for real-time performance and health tracking.
Use AI to streamline incident and problem remediation in AIOps, reduce IT effort, and save costs.
Proactively manage service health with reliability workflows that prevent degradation and outages.
Analyse log data with AI to detect patterns, diagnose issues and accelerate troubleshooting.
Gain unified visibility across metrics, logs and traces to understand service behaviour end-to-end.
Simulate user transactions to proactively detect availability and performance issues before users do.
Take control of any AI from a central intelligent hub.
Turn data into AI-powered action with end-to-end governance.
Optimise service operations with a unified, cloud-based platform across operations and service management.
Raise the bar on service delivery with a single data model for enterprise workflows.
Promote self-service with a single source for knowledge across the organisation.
Unlock AI-powered self-service at scale with a unified portal for enterprise service delivery.
Keep users informed and engaged anytime, anywhere with intuitive mobile apps.
Streamline your workflows to reduce costs, increase productivity and eliminate repetitive tasks.
Empower anyone to quickly extend solutions or build custom business apps.
Reduce manual work with built-in machine learning that categorises, routes and prioritises work.
Build and extend custom applications on the ServiceNow platform with low-code tools.
Gain deeper insights with advanced reporting, dashboards and AI-powered analytics across workflows.
Uncover hidden inefficiencies by mapping how work actually flows.