Public URLs

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • On-premise customers should ensure that the URLs are accessible from the Internet for the Notify-Twilio driver to work correctly.

    The Notify-Twilio drivers (both new and old) require that specific URLs on the instance be accessible from the Internet by the Twilio server without authentication. If the instance is within a private network, you need to either port forward or set up a reverse proxy.

    For the Notify-Twilio driver, the URLs are:

    • /NotifyTwilioCallProcessor.do
    • /NotifyTwilioCallStatusProcessor.do
    • /NotifyTwilioSMSProcessor.do
    • /NotifyTwilioDialStatusProcessor.do
    • /NotifyTwilioEventProcessor.do
    • /NotifyTwilioDialProcessor.do
    • /NotifyTwilioRecordingProcessor.do

    For the Notify-Twilio Direct driver, the URLs are:

    • /api/sn_twilio_direct/twilio_callbacks/process/twiml/{callback_name}
    • /api/sn_twilio_direct/twilio_callbacks/process/xml/{callback_name}
    Note:
    The glide.notify.endpoint property needs to be set to an Internet visible name because the instance name inside a private network can be different from the Internet domain.