CMDB classes targeted in Service Graph Connector for Infoblox

  • Release version: Yokohama
  • Updated March 3, 2026
  • 2 minutes to read
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    Summary of CMDB Classes Targeted in Service Graph Connector for Infoblox

    The Service Graph Connector for Infoblox enables users to integrate and periodically pull data into ServiceNow from Infoblox, storing it in Configuration Management Database (CMDB) tables. This integration allows for better management of IP addresses and networks, enhancing visibility and control over network resources.

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    Key Features

    • Allocated IP Address [cmdbciallocatedipaddress]: Collects attributes such as IP Address, Managed Network, and Operational Status.
    • DNS Alias [cmdbcidnsalias]: Populates the Name attribute with data from Infoblox.
    • Key Value [cmdbkeyvalue]: Stores extensible attributes for all IPAM tables, including Key and Value.
    • Managed IP Network Subnet [cmdbciipnetworksubnet]: Captures attributes including Managed Network, CIDR, and Operational Status, with relationships to Detailed Subnetwork and Key Value.
    • Managed IP Pool [cmdbciippool]: Gathers data points like Managed Network, CIDR, and Operational Status, with relationships to Key Value.
    • Managed Network [cmdbcimanagednetwork]: Imports data from Infoblox Network Views, including Name and Operational Status.
    • SG-Infoblox Detailed Subnetwork [sninfobloxintegsginfobloxdetailedsubnetwork]: Collects network-specific data such as Network Type and Operational Status.

    Key Outcomes

    By leveraging this integration, ServiceNow customers can achieve a comprehensive view of their network resources, ensuring better management and operational efficiency. The structured data from Infoblox allows organizations to maintain accurate inventory and relationship mappings within their CMDB, ultimately aiding in incident management and service delivery processes.

    When you complete setting up the connection, you can configure the integration to pull data periodically from Infoblox. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

    Allocated IP Address [cmdb_ci_allocated_ip_address]

    The following attributes in the Allocated IP Address [cmdb_ci_allocated_ip_address] table are populated by collected data:
    Attribute label Attribute name
    IP Address ip_address
    Managed Network managed_network
    IP Version ip_version
    Is Broadcast is_broadcast
    Is Conflict is_conflict
    Is DHCP is_dhcp
    Is DNS is_dns
    Is Reserved is_reserved
    Name name
    Operational status operational_status
    Subnet subnet
    Table 1. Relationship created for Allocated IP Address
    Parent class Relationship type Child class
    Allocated IP Address [cmdb_ci_allocated_ip_address] Reference Key Value [cmdb_key_value]

    DNS Alias [cmdb_ci_dns_alias]

    The following attribute in the DNS Alias [cmdb_ci_dns_alias] table is populated by collected data:
    Attribute label Attribute name
    Name name

    Key Value [cmdb_key_value]

    The following attributes in the Key Value [cmdb_key_value] table are populated by collected data:
    Attribute label Attribute name
    Key key
    Value value
    The Key Value table is populated with Infoblox extensible attributes for all IPAM tables.

    Managed IP Network Subnet [cmdb_ci_ip_network_subnet]

    The following attributes in the Managed IP Network Subnet [cmdb_ci_ip_network_subnet] table are populated by collected data:
    Attribute label Attribute name
    Managed Network managed_network
    Name name
    Parent Pool parent_pool
    CIDR cidr
    Correlation ID correlation_id
    IP Version ip_version
    Operational status operational_status
    Table 2. Relationships created for Managed IP Network Subnet
    Parent class Relationship type Child class
    Managed IP Network Subnet [cmdb_ci_ip_network_subnet] Reference SG-Infoblox Detailed Subnetwork [sn_infoblox_integ_sg_infoblox_detailed_subnetwork]
    Managed IP Network Subnet [cmdb_ci_ip_network_subnet] Reference Key Value [cmdb_key_value]
    Note:
    The IP Network Subnet table is renamed as Managed IP Network Subnet in Service Graph Connector for Infoblox version 1.5.0. The table is renamed to differentiate managed entities from discovered entities (network subnets).

    Managed IP Pool [cmdb_ci_ip_pool]

    The following attributes in the Managed IP Pool [cmdb_ci_ip_pool] table are populated by collected data:
    Attribute label Attribute name
    Managed Network managed_network
    Name name
    Parent Pool parent_pool
    CIDR cidr
    Correlation ID correlation_id
    IP Version ip_version
    Operational status operational_status
    Table 3. Relationship created for Managed IP Pool
    Parent class Relationship type Child class
    Managed IP Pool [cmdb_ci_ip_pool] Reference Key Value [cmdb_key_value]
    Note:
    The IP Pool table is renamed as Managed IP Pool in Service Graph Connector for Infoblox version 1.5.0. The table is renamed to differentiate managed entities from discovered entities (IP pools).

    Managed Network [cmdb_ci_managed_network]

    The following attributes in the Managed Network [cmdb_ci_managed_network] table are populated by collected data:
    Attribute label Attribute name
    Correlation ID correlation_id
    Name name
    Operational status operational_status
    Table 4. Relationship created for Managed Network
    Parent class Relationship type Child class
    Managed Network [cmdb_ci_managed_network] Reference Key Value [cmdb_key_value]
    Note:
    In Service Graph Connector for Infoblox version 1.5.0 and later, the Managed Network [cmdb_ci_managed_network] table imports Infoblox Network View data.

    SG-Infoblox Detailed Subnetwork [sn_infoblox_integ_sg_infoblox_detailed_subnetwork]

    The following attributes in the SG-Infoblox Detailed Subnetwork [sn_infoblox_integ_sg_infoblox_detailed_subnetwork] table are populated by collected data:
    Attribute label Attribute name
    Network network
    Get Ip Address list_ip_address
    Network Type network_type
    Network View network_view
    Operational status operational_status
    Connection ID connection_id