MID Server capabilities
Summarize
Summary of MID Server capabilities
MID Server capabilities specify the functional roles of MID Servers within defined IP address ranges, enabling ServiceNow applications to select the most suitable MID Server for tasks such as Discovery and Orchestration. These capabilities control how MID Servers identify and interact with devices based on protocols and credential requirements.
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Key Features
- Nmap Capability: Assigned automatically to MID Servers with the Network Mapper (Nmap) scanner installed for credential-less Discovery. This capability cannot be manually added or removed.
- Capability Values: Capabilities can have blank, exact string, or wildcard () values. A blank value allows a MID Server to handle any device using that protocol. Exact values restrict to matching devices. The wildcard () matches any non-blank request value.
- Resolve DNS Capability: A special scripted capability that matches devices by domain name suffix for DNS resolution. Values must include domain endings and support partial subdomain matching. If blank, it matches all domains.
- Capability Selection Algorithm: MID Servers are selected based on server status, installed applications, IP range, and capabilities. The search prioritizes exact capability value matches, then wildcard matches, and finally the special “ALL” capability.
- Scripted Capability Value Matching: Custom scripts can define how capability values match device attributes, enabling flexible and precise device targeting beyond exact string matching.
Configuring MID Server Capabilities
Capabilities are configured on MID Servers to align with application requirements such as Orchestration and Discovery. The capability-value combinations help applications filter and select the optimal MID Server to perform tasks efficiently within specific network segments.
Practical Benefits for ServiceNow Customers
- Ensures that MID Servers are properly matched to devices and protocols, improving operational accuracy and efficiency.
- Automates MID Server selection through a defined capability algorithm, reducing manual configuration and errors.
- Supports advanced matching logic via scripted tests, enabling tailored device discovery and management strategies.
- Provides clear visibility into capability assignments and values, facilitating easier administration and troubleshooting.
MID Server capabilities define the specific functions of a MID Server within an IP address range.
Nmap capability
The Nmap capability is only assigned to MID Servers for which the Network Mapper (Nmap) scanner has been installed for credential-less Discovery. This capability cannot be added to or removed from any MID Server manually. For instructions on installing or uninstalling Nmap, see Install and uninstall Nmap on a MID Server
MID Server capability values
Capabilities provided in the base system do not have a defined value string. The capability value can be blank, a single value, or a * (wildcard). A MID Server configured to use a capability that has no value can locate any device using that capability's protocol. If a capability has a defined value, the MID Server using that capability finds only those devices using that protocol that match the value string exactly. The exception to this is the Resolve DNS capability, which is configured to resolve any DNS name into an IP address using a partial string match. The * (wildcard) will match a request capability specifying any non-blank value.
Starting with the Madrid release, the [capability name]:[value] combination appears in the slushbucket when you add a capability to a MID Server. This combination allows you to see all the capabilities that have different values, even if the capability name is the same. For example, if you are using the Cloud Management capability, and you use the value field to specify the us-west logical datacenter on one of the capability records, you can see the combination in the Collection list.
MID Server selection
- Exact value match: Find each MID Server containing capabilities with name/value pairs with an exact match to all requested capability name/value pairs. Blank is a valid value. * (wildcard) values are ignored.
- Wildcard value match: The same as an exact value match, but also allows a non-blank request value to match MID server capability records containing value *.
- Special capability name ALL: Find each MID Server containing the special capability name ALL, ignoring capability's value field.
Scripted MID Server capability value matching
You can use value tests to create capabilities that find devices using values without requiring exact string matching. Action on these values is controlled by a user-defined script.
The Resolve DNS capability is provided in the base system and
is configured to resolve DNS names into IP addresses for devices whose names end with a
specified domain name. The capability Value entered is automatically
prefaced with a dot during processing to match domain syntax. This value can contain one or
more sub-domains, but must include the end of the domain string. Matching devices must end
with the identical syntax. The script for the Resolve DNS capability determines if a device
name matches the criteria defined by Value. If a match exists, the
platform performs the address resolution automatically. For example, if the value for the
Resolve DNS capability is service-now.com, the MID Server with this
capability finds lnxlab01.sandiego.service-now.com and
dbsrv101.sanjose.service-now.com. If the value is changed to
sandiego.service-now.com, then the MID Server finds only
lnxlab01.
To view the script for evaluating this capability, navigate to and select Resolve DNS from the list.