You can create Service Catalog
record producers directly from a table record.
Before you begin
Role required: admin
About this task
To create a record producer from a table record:
Procedure
-
Navigate to and open the table record.
Note: When using a workflow with a Record producer, set the condition to Run the workflow.
-
Under Related Links, click Add to Service Catalog.
-
Complete the Name, Short Description, and Category fields as you would for service
catalog items.
-
Use the list to select the fields and the order in which you want them to appear.
-
To use container variables, select |- container start -| and |- container end
-|.
-
Click Save and Open to open the record producer and define additional options.
Alternatively, click
Save to return to the table record.
- A record producer is created with these values:
- Table name: table record opened in step 1
- Name, Short Description, and Category: information entered in step 3
- A variable is created for each of the selected fields with these values:
- Name: Column name of the field
- Type: Variable type that corresponds to the field type
- Order: Position selected in the slushbucket (for example, 100 for the first field and 200 for the second field)
- Question: Column label of the field
- If the field type is Choice, a corresponding question choice is created for each field choice.
- The new record producer is added to the Record Producers related list on the table record.