AI inquiries

  • Release version: Zurich
  • Updated July 16, 2026
  • 1 minute to read
  • Ask a question or request information related to AI governance, such as a question about a policy, a process, or a specific AI asset.

    An AI inquiry is a general request for information or clarification related to AI governance, such as a question about a policy, a process, or an AI asset. Unlike a case or an issue, an inquiry doesn't require an investigation or an action plan, only a documented response.

    Inquiry lifecycle

    An AI steward or asset owner submits an inquiry, and it's triaged and moved into progress by an assignment group or assigned user. If the inquiry requires a decision, it routes to an approver, who approves or rejects it. The inquiry is closed once the requester has the information they need, or it can be canceled if it's no longer needed.

    Where AI inquiries appear

    AI inquiries appear on the Inquiries sub-tab of the Team, Assigned to you, Unassigned, and Submitted by you tabs in Activity Center, depending on assignment.