Add a GCP Cloud Trace connection

Monitor AI agents running on Google Cloud by adding a GCP Cloud Trace connection. AI Control Tower collects trace data through your Google Cloud credentials and a MID Server, without requiring SDK instrumentation.

Before you begin

Confirm the following:

• An active MID Server is installed and configured in your ServiceNow instance. See MID Server installation.
• A Google Cloud OAuth 2.0 credential with permission to read trace data is available.
  • The credential must be configured in Google Cloud. For details, see the Configuring GCP Permissions and Credentials for ServiceNow AI Control Tower Trace Ingestion [KB3144347] article in Now Support.
  • After the credential is configured in Google Cloud, work with your instance administrator to store it as a new Google Cloud credential record in All > Connections & Credentials > Credentials.

Role required: sn_ai_governance.ai_steward

Procedure

1. Navigate to All > AI Control Tower > Home > Settings > Integrations > Traces.
2. On the Available sub-tab, select GCP Cloud Trace.
3. On the form, fill in the fields.

   Table 1. Add GCP Cloud Trace form

   Field	Description
   Name	Descriptive name for this trace connection. Use a name that distinguishes this connection from others you create, such as one that identifies the account, project, or environment.
   Collection frequency (minutes)	Interval, in minutes, at which the MID Server polls for new trace data. The default is 30. Set a lower value to return results sooner or set a higher value to reduce overhead for lower-volume systems.
   Credential	Google Cloud OAuth 2.0 credential that authenticates AI Control Tower to GCP Cloud Trace. The credential must have permission to read trace data.
   MID server	MID Server that runs trace collection. The MID Server must be active and validated. Select Go to Mid server installation to install or configure one.
   Active	Option to begin collecting traces when you save the connection. Clear it to save the connection without starting collection. You can activate the connection later from its record.

4. Select Save.

Result

The trace connection appears on the Established sub-tab. If the connection is active, AI Control Tower begins collecting trace data after the first polling interval.

What to do next

Choose which metrics to include in evaluation scoring. See Activate evaluation scoring for external AI systems.