Exploring AI Data Kit

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • The AI Data Kit plugin for Now Assist enables you to add datasets to a data catalog and create collections for use in ServiceNow SDK.

    AI Data Kit overview

    If the base system Now Assist skills don't fit your needs, you can use AI Data Kit to create custom datasets and data collections that can be used in AI Skill Kit for evaluation.

    AI Data Kit users

    Table 1. Users
    User Description
    AI practitioner AI practitioners manage data set creation in AI Data Kit. They develop and evaluate skills and other technical solutions for various use cases.
    Analyst Analysts confirm data quality for AI development and evaluation. They work with AI practitioners to follow data curation guidelines set for specific AI use cases.

    AI Data Kit workflow

    The following diagram shows the user journey for AI Data Kit.

    Figure 1. User journey for AI Data Kit
    Now Assist Data kit workflow
    1. Create a skill in AI Skill Kit
    2. Create an evaluation dataset in AI Data Kit
    3. Add table data to the catalog as a dataset
    4. Create a data collection
    5. Add the dataset
    6. Publish the data collection
    7. Return to AI Skill Kit and select the data collection to use in the evaluation tool
    8. Run the evaluation and review the results to see if you must iterate upon the prompt
    9. Publish the skill

    AI Data Kit benefits

    Table 2. AI Data Kit benefits
    Benefit Feature Users
    Addition of datasets to a data catalog. Add a dataset AI developer
    Create smaller datasets from existing datasets. Create a derived dataset AI developer
    Merge multiple datasets and create a collection that can be used by AI Skill Kit. Activate a skill AI developer

    What to explore next

    To learn more about configuring and using AI Skill Kit, see: