Create a custom spoke

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • To set up a custom integration in SaaS License Management, create a spoke to connect with a SaaS application.

    Antes de Iniciar

    Role required: admin

    Por Que e Quando Desempenhar Esta Tarefa

    • Use ServiceNow® Studio to create a spoke. For more information about Studio, see ServiceNow Studio.
    • If a spoke exists for the SaaS application that you're integrating with, you can use the existing spoke instead of creating one. For a list of applications that have ServiceNow® Integration Hub spokes, see IntegrationHub available spokes.

    Procedimento

    1. Navigate to All > System Applications > Studio.
    2. Select Create Application.
    3. Give your app a name that includes the name of the SaaS application that you're integrating with and a description.
      Keep the auto-filled value for the Scope field.
    4. Select Create.
    5. Add the following roles and then select Continue.
      • admin
      • sam_developer
      • delegated_developer
    6. Select the Classic format, then select Continue.
    7. Select Done with tables.
    8. To close the session and create your app, select X.
      Dica:
      Refresh the page to view the spoke app that you created in the list of apps.

    O que Fazer Depois

    As you continue building your custom integration, use the spoke to save the following items.

    • Connection & Credential alias
    • Data stream actions to get users and user activity
    • Action to reclaim a user

    If you’re publishing your custom spoke application on the ServiceNow Store, also use the spoke to save your subflows.

    Create a custom integration profile to track software subscriptions and optimize stale licenses for any SaaS application. For more information, see Create a custom integration profile.