Decision configuration for third-party sourcing

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • The Sourcing Event Generation Rule decision table in Sourcing and Procurement Operations helps the sourcing managers and procurement teams to configure the business criteria on demand, which provides them with flexibility to decide on the types of requests that should be integrated with a third-party sourcing solution.

    If no decisions are configured, then sourcing requests aren’t sent to any external applications.

    When a shopper requests pricing for an item that must be sourced in ShoppingHub, the following decision inputs are automatically evaluated in ServiceNow:
    • Sourcing request
    • Purchase line
    To configure a decision:
    1. Navigate to Sourcing and Purchasing Automation > Administration > Decision Tables.
    2. Select the Sourcing Event Generation Rule decision table.
    3. On the Decisions related list, select New.
    4. In the Label field, enter a name for the label.
    5. In the Answer field, select an answer record for the given external application from the Third-Party Sourcing Registration table.
      Note:
      If there are no existing external application records in the Third-Party Sourcing Registration table, create one with the following:
      • Third-Party Sourcing Registration Code: User-defined code to be associated with the third-party sourcing registration.
      • Third-Party Sourcing Registration Name: Name of the third-party sourcing registration to be integrated with ServiceNow.
    6. In the Condition field, configure the conditions using the sourcing request and purchase line decision inputs.
      Note:
      To send sourcing requests successfully to the applicable external third-party application, these conditions must be evaluated to be true.