View related tasks for an Insufficient Goods Receipt invoice exception

As an Accounts Payable specialist, view tasks related to Sourcing and Procurement Operations to understand why an Insufficient Goods Receipt invoice exception has been raised for an invoice.

Before you begin

Role required: sn_ap_apm.accounts_payable_specialist or sn_ap_apm.admin

Procedure

1. Navigate to All > Source-to-Pay workspace > Accounts Payable Operations.
2. Select the list icon ().
3. Do one of the following:
   • Navigate to Lists > My Work > My open invoice exceptions.
   • Navigate to Lists > All Work > All open invoice exceptions.
4. In the Number column, select the link to an Insufficient Goods Receipt invoice exception to open it.
   
5. Select the Related tasks tab.
   If Sourcing and Procurement Operations is installed, then this tab shows the following tasks:

   • Receipt. For more information, see Receipt tasks.
   • Milestone. For more information, see Milestones.
   • Invoice acknowledgment. For more information, see Invoice tasks.

   If Sourcing and Procurement Operations is not installed, then this tab shows only the Milestone task.

Result

The Accounts Payable Specialist understands the Insufficient Goods Receipt exception by viewing Sourcing and Procurement tasks.