Enable Now Assist in Contract Management

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Install the Now Assist in Contract Management plugin (sn_cm_gen_ai) and activate the generative AI skills to use Now Assist skills in Contract Management.

    About this task

    Use the Now Assist console to enable Now Assist in Contract Management. This console contains everything that you need to install the plugin and activate the generative AI skills. For additional information, see Overview tab in AI Admin Hub.

    The following skills are available for Contract Management in the AI Admin Hub console.
    • Contract metadata extraction
    • Contract analysis

    Before you begin

    Role required: sn_cm_gen_ai.ai_contract_admin

    Procedure

    1. Install the Now Assist in Contract Management plugin (sn_cm_gen_ai).

      For information about the plugin installation process, see Install plugins for ServiceNow Otto.

    2. Navigate to All > Now Assist Admin > Features to open the Now Assist Features tab on the AI Admin Hub console.
    3. Navigate to Employee > CM Pro.
    4. On the feature card that contains the skill that you want to activate, select View details.
    5. In the All available Contract Management Pro skills section, select Turn on for the skill that you want to activate.