Procurement Case Management Dashboard

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • The Procurement Case Management Dashboard helps you to track, analyze, and manage your procurement services.

    View and track your open requests, by type, department, or knowledge article views.

    You can access this dashboard by navigating to All > Platform Analytics Workspace > Analytics Center > Dashboards.

    For a detailed analysis on each component, select the respective widget or chart.

    Table 1. Components of Procurement Case Management dashboard
    Title Type Description
    Open Procurement Cases by Type Bar chart Track the total requests open for each type and plan fulfillment.
    Procurement Cases Cycle Time - Last 3 Months Stacked bar chart Use the metrics to determine the cycle time of your open procurement cases, grouped by case type or assigned to, within the last three months.
    Open Procurement Cases by Department Bar chart View the requests from each department.
    Open Procurement Cases List Sort, open, and manage the open requests from a central place.
    Procurement Knowledge Article Views - Last 3 Months Stacked bar chart Use the metrics to determine the usefulness of your topics and identify the articles that need improvement, within the last three months.

    For information on how to work with dashboards in configurable workspaces, see Dashboards in Platform Analytics.

    For information on how to work with widgets and data visualizations in configurable workspaces, see Data visualizations in Platform Analytics.