Configure service maps for Source-to-Pay

  • Release version: Zurich
  • Updated March 12, 2026
  • 1 minute to read

    • For configuring service maps, provide the connection end point and the ERP credentials that you set up for your authentication profile. Also, create a separate web service record for each service request that you want to customize.

    Before you begin

    • Verify that the application scope is set to Finance – ERP Integration.
    • Ensure that the MID Server is installed and configured in your ServiceNow instance to connect to the ERP server. See Installing the MID Server for details.
      Note:
      The MID Server integration is required only for an ERP integration using SOAP services.
    • For SOAP type service, SOAP API details (WSDL information – soap action and endpoint details), provided by ERP.
    • For REST type service, REST API details, as provided by ERP.

    Role required: sn_fcms_intg.integration_user

    About this task

    If the application needs to support multiple ERP instances, create separate web services for each ERP instance.

    Procedure

    1. Navigate to All > Finance – ERP Integration > ERP Source Configuration.
    2. Open the ERP source for which you need to configure service maps.
    3. In the Service Mappings related list, click New.
    4. On the form, fill in the fields.
      Table 1. Service Map form
      Field Description
      Name Name of the service map.
      Service Service to process the selected request.
      Source Name of the ERP source.
      Type Type of web service to connect with ERP. Select a type based on your ERP system.
      • SOAP: Select if you are using SOAP services with your integration.
      • REST: Select if you are using REST services with your integration.
      Use MID Option to use MID Server to connect with ERP.

      The field is required only when you select SOAP in the Type field.
      Credential alias Basic authentication profile associated with the service.
      SOAP action SOAP action provided by ERP.

      This field appears when SOAP is selected in the Type field.
      SOAP endpoint SOAP endpoint provided by ERP.

      This field appears when SOAP is selected in the Type field.
      Envelope Reference to generate the service element maps.

      This field appears when SOAP is selected in the Type field.
      HTTP Method Method for the web service.

      This field appears when REST is selected in the Type field.
      Base URL Base URL of endpoint provided by ERP.

      This field appears when REST is selected in the Type field.
      Resource Path Path of the resource provided by ERP.

      This field appears when REST is selected in the Type field.
    5. Click Submit.