Provide more details on your purchase from your mobile device

Provide additional information on your purchase by answering the follow-up questions that the procurement specialist has posted regarding your order from your mobile application. Your response to these to-dos ensures that the procurement specialist understands your exact requirements and has all the necessary information before proceeding with the sourcing request.

Before you begin

A procurement specialist can request for more information about a sourcing request by assigning a to-do. When this more information needed request is assigned to you, it is displayed on the Now Mobile My Tasks tab, in addition to the Shopping Hub desktop to-dos page.

Role required: sn_shop.shopper

About this task

You can provide more information on the queries that the procurement buyer has posted for them to proceed with the sourcing request.

Procedure

1. Log in to your instance in the Now Mobile application.
2. Select My Tasks.
3. Open the to-do you want to work with.
4. Select Provide more information.
5. Provide the necessary information in the Response field to address the procurement buyer’s queries.
6. Tap the Next icon.
   You can view the details of the purchase that led to the creation of this to-do in the Purchase tab. Here, you also have the option to view the entire purchase if you so desire.

Result

You have provided additional information about your purchase to the procurement specialist.