Prioritize Shopping Hub email notifications

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • To ensure that your customers receive the focused Shopping Hub email notifications, over the global notifications that are sent by default from the platform team, you can manually add a condition to suppress them.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > System Notification > Notifications.
    2. Search for and open the Activity Stream @Mention Email record.
    3. Select the hyperlink on the information message to edit it.
    4. On the When to send tab, add the condition: "Table does not contain sn_shop_"
      Adding a condition manually to suppress default global notifications
    5. Save the record.