Asset creation process in IT Asset Management

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • In IT Asset Management (ITAM), assets are created when you acknowledge the receipt of the requested items.

    After receiving is completed, receiving slips are generated in ITAM, the associated assets are created, and the status of the PO is updated to Received. You can view the created assets in the Assets tab of the ITAM purchase order. For more information, see Receiving assets in IT Asset Management.Assets tab shows the created assets and the ITAM PO status updates to Received.

    Additionally, when receiving slips are generated in ITAM, corresponding read-only receipts are created in SPO.

    The following occurs during the asset creation process in ITAM:

    • When a Hardware Asset Management (HAM) or Enterprise Asset Management (EAM) asset is received, ITAM creates a corresponding record in the alm_asset table.
    • When a Software Asset Management (SAM) item is received, ITAM creates a corresponding entitlement in the alm_license table.
    • When a consumable is received, ITAM creates a corresponding entitlement in the alm_consumable table.