Components installed with ERP Integration Framework

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Several types of components are installed with the installation of the ERP Integration Framework application, including tables and user roles.

    Roles installed

    Table 1. Roles installed for ERP Integration Framework
    Role title [name] Description Contains roles
    Integration user

    [sn_fcms_intg.integration_user]

    Configure integration setup for the applications (SPO, SLO, or APO) with ERP.

    None

    Scheduled jobs installed

    Table 2. Scheduled jobs for ERP Integration Framework
    Scheduled job Description
    ERP User Sync

    Fetches the list of users mapped under an ERP role in the ERP Role Mapping table. Assigns the ServiceNow user role to users based on the mapping.

    Tables installed

    Table 3. Tables installed for ERP Integration Framework
    Table Description
    ERP Role Mapping

    [sn_fcms_intg_erp_role_map]

    Stores mapping of ServiceNow and ERP journal roles. The mapping helps to assign users to the Journal preparer and approver roles in ServiceNow applications (SPO, SLO, or APO) when they are granted the corresponding role in ERP.
    ERP User Mapping

    [sn_fcms_intg_erp_user_map]

    Stores ServiceNow and ERP User ID mapping that is required for integration to work. The mapping is maintained for all active users who have the journal preparer or approver role in ERP.
    Park Post Response

    [sn_fcms_intg_parkpostresponse]

    		 Stores the park and post response from ERP.
    Reverse Response

    [sn_fcms_intg_reverse_response]

    		 Stores the reverse response from ERP.
    Service Element Map

    [sn_fcms_intg_service_element_map]

    Stores the mapping of the ERP journal Header and Line fields with those of the application (SPO, SLO, or APO) fields payload.
    Service Map

    [sn_fcms_intg_service_map]

    		 Stores mapping for all services to the ERP such as Journal Post, Journal Reverse, and Fetch Users.
    Service Queue

    [sn_fcms_intg_service_queue]

    		 Stores the requests being sent to ERP.
    ERP Source Configuration

    [sn_fcms_intg_source]

    		 Maintains ERP details such as credentials and web service details.