Create and assign a purchase order exception task

  • Release version: Zurich
  • Updated March 5, 2026
  • 1 minute to read
  • Create tasks associated with purchase order exceptions and assign it to an operational buyer or collaborator. You can track the task status from the purchase order exception.

    Before you begin

    Role required: sn_poem_core.operational_buyer

    Procedure

    1. Navigate to Workspaces > Source-to-Pay Workspace.
    2. Select the Purchase order management tab.
    3. Select an exception that you want to work on.
    4. Select Address exception.
    5. From the drop-down list, select Assign task.
      Assigning a purchase order exception task
    6. In the Create a new task window, select the assignee, task type, action type, priority and enter a description.
      Creating a new purchase order exception task and assigning to a collaborator
    7. Select Create.
      A purchase order exception task record is created.
    8. Update the record if needed and select Submit task.

    Result

    The task is assigned to the assignee. You cannot make any changes to the record till the assignee completes the task.