Cloud Cost Management 9.0 release notes
Summarize
Summary of Cloud Cost Management 9.0 release notes
The ServiceNow® Cloud Cost Management application (formerly ServiceNow Cloud Insights) enables organizations to analyze cloud resource costs to identify savings opportunities and optimize operations. The Zurich release introduces enhancements that improve cost data retrieval speed and expand support for Microsoft Azure billing agreements, helping customers better manage and optimize their cloud expenditures.
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Key Features
- Faster Azure Cost Data Retrieval: The new Azure Export method allows for quicker and more efficient retrieval of larger cost and usage datasets from Azure billing downloads.
- Support for Microsoft Customer Agreement (MCA): Enhanced support for Azure MCA contracts provides spend reporting and recommendations to optimize cloud spending, specifically tailored for MCA accounts.
- User Interface Updates: The Coral theme is now the default for portals, web, and mobile experiences, offering a modern look with brand-neutral illustrations and a dark theme option to improve usability and reduce eye strain.
- Azure Billing Download Job Improvements: The "Use Exports" option is now selected by default, and new fields (Billing Account Id Type, Actual Cost Export Name, and Amortized Cost Export Name) appear when this option is enabled to facilitate Azure Export method configuration.
- Deprecation Notice: The previous Azure billing download mechanism is planned for deprecation, with the Export method remaining as the default approach going forward.
Activation and Upgrade
Cloud Cost Management 9.0 is available through the ServiceNow Store. Customers must request installation via the store. The platform support for Cloud Cost Management starts from the Xanadu release, and specific upgrade instructions to Zurich are provided for seamless transition.
Related ServiceNow Applications
- IT Asset Management: Integrates technological, contractual, and financial aspects of asset management across the asset lifecycle.
- Software Asset Management: Helps track and optimize software licenses and compliance, manage entitlement allocations, and reclaim unused licenses.
Practical Impact for ServiceNow Customers
With this release, customers can expect more efficient and scalable retrieval of Azure cost data, improved visibility and optimization possibilities for Azure MCA contracts, and a refreshed user experience with the Coral theme and dark mode. These improvements enable better cost control, faster insights, and enhanced usability when managing cloud expenses within ServiceNow.
The ServiceNow® Cloud Cost Management application (formerly known as ServiceNow Cloud Insights) helps you to analyze the cloud resource costs so that you can identify and act on opportunities to save money and optimize the operations of your organization. Cloud Cost Management was enhanced and updated in the Zurich release.
Cloud Cost Management highlights for the Zurich release
- Retrieve cost and usage data faster from the Azure billing download by using the Azure Export method.
- Leverage Azure Microsoft Customer Agreement (MCA) to optimize spend reporting and recommendations for potential savings.
See Cloud Cost Management for more information.
Important information for upgrading Cloud Cost Management to Zurich
The Cloud Cost Management platform support is available beginning with the Xanadu release. For instructions on upgrading Cloud Cost Management to Zurich, see Upgrade Cloud Cost Management.
New in the Zurich release
- Achieve better efficiency with faster retrieval of cost and usage data with the Azure Export method
- Manage cost and usage datasets in Azure billing downloads efficiently by using the Azure Export method. With this feature, you can retrieve larger cost datasets faster.
- Manage MCA contracts with the enhanced support for Microsoft Azure MCA
- Gain access to the spend reporting and recommendations for Azure based MCA contracts. This feature helps you to visualize cost and usage data from Azure MCA accounts and optimize your cloud spend with recommendations for potential savings.
UI changes
- Coral theme
- Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences.
- Use Exports option on the Azure Billing Download Job form
- The Use Exports option is selected by default. This option is used for the Azure Export method.
- New fields on the Azure Billing Download Job form when the Use Exports option is selected
- Three new fields, Billing Account Id Type, Actual Cost Export Name, and Amortized Cost Export Name, have been added to the Azure Billing Download Job form. These fields appear when the Use Exports option is selected.
Deprecations
The current mechanism for the Azure billing download is planned for deprecation. With this deprecation, the Export option remains the default method for the Azure billing download.
Activation information
Install Cloud Cost Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Accessibility information
- Dark theme
- The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability.