HR Service Delivery
release notesThe ServiceNow®
HR Service Delivery application improves the employee service experience by automating HR interactions and providing a single platform for all HR services. HR Service Delivery was enhanced and updated in the Zurich release.
Alumni Center release notes ServiceNow® Alumni Center application provides a way to stay connected with former employees and non-employees like volunteers and contractors. Alumni Center was enhanced and updated in the Zurich release.Growth Experiences release notes ServiceNow® Growth Experiences suite enables managers and employees to identify and track career growth and development opportunities. It supports career growth through conversations, talking points, and ongoing development tracking. Growth Experiences was enhanced and updated in the Zurich release.Hiring Experiences release notes Hiring Experiences is a suite of applications that offers a flexible and interactive workspace where hiring managers, recruiters, interviewers, and applicants can seamlessly perform their respective hiring tasks. Hiring Experiences has new applications and features in the Zurich release.HR Multi Instance Integration release notes ServiceNow® HR Multi Instance Integration centralizes the delivery of HR services in a shared services model, enabling consumers and providers to connect their instances to securely build business workflows across the ServiceNow ecosystem. HR Multi Instance Integration is a new application in the Zurich release.HR Service Delivery integration with Accurate Background service release notes ServiceNow® HR Service Delivery integration with Accurate Background service application uses REST services to request background checks through the Accurate Background service. This application is no longer supported starting with the Zurich release.HR Service Delivery integration with First Advantage service release notes ServiceNow® HR Service Delivery integration with First Advantage service application uses SOAP services to request background checks through the First Advantage service. This application is no longer supported starting with the Zurich release.HR Service Delivery integration with Sterling Talent Solutions service release notes ServiceNow® HR Service Delivery integration with Sterling Talent Solutions service application uses REST services to request background checks through the Sterling Talent Solutions service. This application is no longer supported starting with the Zurich release.Journey designer release notes ServiceNow® Journey designer application enables managers and employees to create and track journeys. Journeys include transition plans, such as promotions, offboarding, onboarding, and role changes for employees. Journey designer was enhanced and updated in the Zurich release.Learning Posts release notes ServiceNow® Learning Posts application enables you to create an omni-channel learning experience for your employees empowering them with the right learning at the right time. This application is no longer supported starting with Zurich release and all Learning Posts capabilities are now integrated within ServiceNow® Journey designer .Lifecycle Events release notes ServiceNow® Lifecycle Events application is designed for managing HR cases that are long term in nature. These HR cases include, but aren’t limited to, onboarding, offboarding, parental leave of absence, and performance improvement plans. Lifecycle Events was enhanced and updated in the Zurich release.Listening Posts release notes ServiceNow® Listening Posts application enables you to create simple pulse surveys to capture employee touch points, gain insights from employee feedback, and improve overall employee experience. This application is no longer supported starting with the Zurich release.Now Assist for HR Service Delivery (HRSD) release notes ServiceNow® Now Assist for HR Service Delivery (HRSD) application brings generative AI to HR Service Delivery . Summarize case and chat information, and generates reply recommendations so that agents can propose quick resolutions. Now Assist for HRSD was enhanced and updated in the Zurich release.