Submit a delivery plan change request from a purchase order line

Submit a delivery plan change request directly from a purchase order line in the Supplier Collaboration Portal.

Before you begin

Verify that the supplier is also present in the Supplier Contact [sn_slm_contact_m2m_supplier] table. This table stores information about supplier contacts and suppliers linked to them.

Role required: sn_slm.contact

Procedure

1. Navigate to Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.
   For example, https://example.com/supplier.
2. From the My Company drop-down list of suppliers associated with your profile, select the supplier.
3. From the My Active items list, select the purchase order lines count link.
4. From the list of purchase order lines, select a line.
5. On the purchase order line form, select Raise an issue.
   You can raise an exception only for your assigned purchase order line items that have a requested delivery date in the future, and where the state isn’t Closed.
6. Select Delivery plan change as the exception type, and select Submit.
7. On the Delivery plan change form, fill in the fields.
   For a description of the field values, see Delivery plan change form.
8. Select Submit.

Result

The application creates an exception and assigns it to the operational buyer.