Troubleshooting

Diagnose and resolve common issues in Accounts Payable Operations features using troubleshooting steps and diagnostic guidance to restore normal invoice processing

Invoice status is bypassed

An Invoice stage record shows status as bypassed, indicating that the standard DocIntel processing path was skipped.

Symptom

An Invoice stage record shows status as bypassed, indicating that the standard DocIntel processing path was skipped.

The bypassed status (sequence 45 in the status choices) indicates that processing was bypassed rather than completing normally.

Resolution

Confirm when and how the bypassed status is set, and what action (if any) is required from the user when an Invoice Stage is bypassed.