Create a finance case

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Create a finance case on behalf of a requester to track the progress.

    Before you begin

    Role required: sn_fin_ops.specialist

    Procedure

    1. Navigate to either of the following:
      • All > Finance Operations > Finance Operations Workspace.
      • Workspaces > Finance Operations Workspace.
    2. In the Finance Operations workspace, select the List icon .
    3. From the list page, navigate to either of the following submodules:
      • My work > Open cases
      • All work > Cases
    4. Select New from within a submodule.
    5. From the Case type drop-down list, select Finance Inquiry.
    6. Select Submit.
      The Create New Finance Case form opens in a new tab in the Finance Operations Workspace. Create a finance case
      Note:
      If you have access to Source-to-Pay Workspace and if you select a case type related to Source-to-Pay operations, the new form opens in a new browser tab in the Source-to-Pay Workspace.
    7. On the Create New Finance Case form, fill in the fields.
      For more information on the form fields and descriptions, see Create a finance case form.
    8. Select Save.
      A new finance case is created. For more information on viewing finance cases, see View a case from Finance Operations Workspace.