Using ServiceNow Otto for Finance and Procurement

As a fulfiller, you can use the AI skills for FSC Common to quickly summarize purchase orders in the S2P workspace using the Purchase order summarization for fulfillers skill.

• Summarize a procurement case
  Use the Procurement case summarization for fulfillers skill to summarize procurement cases. Summaries include status, progress, and required actions to keep fulfillers informed.
• Categorize inquiry cases
  Categorize incoming inquiry cases into sub-categories based on the description and short description of the invoice inquiry case using the Inquiry Classifier skill in the Now Assist for Common Finance and Supply Chain features application.