Use flows in SAP Ariba

  • Release version: Zurich
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Use flows in SAP Ariba

    This guide explains how ServiceNow customers can utilize predefined flows and subflows to integrate with SAP Ariba, enabling retrieval and management of various business data such as invoices, suppliers, sourcing events, and payment information. These flows streamline processes across Supplier Lifecycle, Sourcing and Procurement, and Accounts Payable operations.

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    Key Features

    • Supplier Lifecycle Operations Integration: Includes flows and subflows to create and update supplier information, contacts, legal entities, locations, and payment details in SAP Ariba. These flows are read-only by default, so customers should copy and customize them to make changes.
    • Sourcing and Procurement Operations Integration: Provides flows to create or update sourcing events, award sourcing events, create receipts in ERP or SAP Ariba, and fetch supplier bids for sourcing events. It supports both REST and service-based bid fetching.
    • Accounts Payable Operations Integration: Features subflows to fetch accounts payable invoices from SAP Ariba and update invoice statuses, such as marking invoices as rejected.
    • Manual Execution and Customization: Customers can manually trigger flows or subflows on demand, execute them via Workflow Studio, and create copies of existing flows or subflows to tailor them to specific business requirements.

    Key Outcomes

    • Efficient synchronization of supplier and procurement data between ServiceNow and SAP Ariba.
    • Automated handling of sourcing events and supplier bids, improving procurement cycle management.
    • Streamlined accounts payable processes through automated invoice fetching and status updates.
    • Flexibility to customize integration flows to meet unique business needs while leveraging out-of-the-box functionality.

    Use flows to retrieve information from SAP Ariba, including invoices, cost centers, product models, payment terms, purchasing organizations, departments, GL accounts, currencies, FX rates, invoice payment details, suppliers, supplier bids, and legal entities.

    You can either use the subflows to perform the required tasks or you can create a copy of the subflows and then customize it according to your requirements. The Source-to-Pay with SAP Ariba integration supports the following subflows.

    Supplier Lifecycle Operations Integration with SAP Ariba

    The Supplier Lifecycle Operations integration with SAP Ariba supports the following flows and subflows:
    Table 1. Flow and subflow details for Supplier Lifecycle Operations Integration with SAP Ariba
    Flow/Subflow Description
    Flow
    Create Supplier in SAP Ariba Creates suppliers in SAP Ariba
    Update supplier contact in SAP Ariba. Updates supplier contact details in SAP Ariba
    Update supplier info in SAP Ariba. Updates supplier information in SAP Ariba
    Update supplier legal entities in SAP Ariba. Updates supplier's legal entity details inSAP Ariba
    Update supplier location in SAP Ariba. Updates supplier location details in SAP Ariba
    Update supplier payment information in SAP Ariba. Updates supplier payment information in SAP Ariba
    Subflow
    Create supplier in SAP Ariba. Creates suppliers in SAP Ariba
    Update supplier details in SAP Ariba. Updates supplier detailsSAP Ariba
    Update supplier details to in process. Updates supplier details to in process.
    Important:

    These flows and subflows are read only. To modify a flow or subflow, create a copy and then apply the required changes.

    Sourcing and Procurement Operations Integration with SAP Ariba

    The Sourcing and Procurement Operations Integration with SAP Ariba supports the following subflows:
    Table 2. Flow and subflow details for Sourcing and Procurement Operations integration with SAP Ariba
    Flow/Subflow Description
    Flow
    Award Sourcing Event in SAP Ariba REST Awards sourcing events in SAP Ariba REST
    Create or Update Sourcing Event in SAP Ariba Creates or updates sourcing event in SAP Ariba
    Create Receipt in ERP Creates receipts in ERP
    Fetch Supplier Bids for Sourcing Event from SAP Ariba REST Fetches supplier bids for sourcing event from SAP Ariba REST
    Subflow
    Award Sourcing Event in SAP Ariba REST Awards sourcing events in SAP Ariba REST
    Create Receipt in SAP Ariba Creates receipts in SAP Ariba
    Creating or Updating of Sourcing Event in SAP Ariba Creates or updates sourcing event in SAP Ariba
    Fetch Supplier Bids for Sourcing Event for SAP Ariba Fetches supplier bids for sourcing event from SAP Ariba
    Fetch Supplier Bids for Sourcing Event Service Ariba Fetches supplier bids for sourcing event service

    Accounts Payable Operations Integration with SAP Ariba

    The Accounts Payable Operations Integration with SAP Ariba supports the following subflows:
    Table 3. Subflow details for Accounts Payable Operations Integration with SAP Ariba
    Flow Description
    Fetches invoices from SAP Ariba REST Fetches accounts payable invoices inSAP Ariba.
    Update invoice statuses as Rejected in SAP Ariba REST Updates invoice statuses as rejected in SAP Ariba
    Fetch invoices from SAP Ariba REST service Fetches invoices from SAP Ariba REST service