Unified request tracking in Shopping Hub

You can search for purchased products and services by entering the original purchase record ID or its associated record IDs in Shopping Hub. This includes tracking details from the ordering stage to the fulfillment stage of the procurement process.

Additionally, you can use keywords or the first three letters of a record to find products. For instance, searching for "Laptop" will display a list of laptops purchased. Similarly, typing "SRC" shows all sourcing requests, typing "PRL" displays purchase requisition lines, and so on.

Note:

The search results include all records, regardless of their current status. Even closed records are shown in the search results.

For example, suppose you created a sourcing request (SRC0000007) to purchase a product. As the product progressed through the procurement process, the sourcing request converted into a purchase requisition (PR0000002), which then became a purchase order (PO0001026).

Figure 1. Shopping Hub showing the progression of your purchases

Navigate to ShoppingHub > ShoppingHub Home > My purchases. In the search field, search for any of the records, SRC0000007, PR0000002, or PO0001026, to access complete details about your purchase.

Note:

The purchase card displays the timeline of all previously closed procurement records, providing the shopper with the necessary context to understand the purchase history.