Submit an edit receipt request from Shopping Hub

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • As a shopper, you can revise previously accepted receipts to address any discrepancies, ensuring accurate updates to purchase orders, purchase order lines, and received quantities.

    Before you begin

    Role required: sn_shop.shopper

    Procedure

    1. Navigate to All > ShoppingHub > ShoppingHub Home > My purchases.
      Alternatively, you can return a purchase from Employee Center > Purchase and Expense > Purchase Requests > Edit a receipt.
    2. Search for and open the purchase order or Purchase order line you want to edit.
    3. Select the kebab menu, and then select Edit a receipt.
      Edit a receipt option.
    4. On the Edit a request form, fill in the fields.
      Table 1. My purchases form
      Field Description
      Business owner User who submitted the purchase request.
      Purchase order line Purchase order line that you want to modify.
      Receipt Receipt that you want to edit.
      Quantity received Number of items you received from that order.
      Date received Date when you received the items.
      Reason for edit Reason for editing the receipt.
    5. Select Submit request.
      A procurement case of type Edit a receipt is created.

      Procurement case of type Edit a receipt.

    What to do next

    • Shoppers can review the request details from Employee Center > My Requests.
    • Shoppers can review the request details from ShoppingHub > > My purchases, accessed from the profile image or from the footer.
    • Buyers can track the progress of the procurement case and procurement case line requests from Source-to-Pay Workspace.