Valid country location
Summarize
Summarized using AI
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.
Summary of Valid country location
The Valid country location feature allows shoppers to select delivery locations only from preconfigured valid countries, ensuring that products are shipped to supported destinations. This validation is integrated throughout the shopping and checkout process to prevent delivery to invalid addresses.
Show less
Key Features
- Address validation based on administrator-configured valid countries.
- Visibility of valid delivery countries on product and purchase pages.
- Product availability dynamically updates when shoppers change delivery locations to unsupported countries.
- Options to add, edit, and select delivery and office addresses restricted to valid countries.
- Delivery address selection available from multiple points including primary navigation bar, contextual side panel, quick checkout, and full checkout.
- Filtering of country lists and product catalogs to show only delivery-eligible addresses and locations.
- Validation messages clearly inform shoppers when a product cannot be delivered to a selected country or address.
- During full cart checkout, shoppers can toggle between entire purchase and individual products to choose valid delivery addresses accordingly.
Practical Usage for ServiceNow Customers
ServiceNow customers can leverage this functionality to ensure their e-commerce platform only accepts delivery addresses within approved countries, reducing order errors and improving customer satisfaction. By configuring valid delivery countries, customers can:
- Control where products can be shipped, preventing unsupported deliveries.
- Provide a seamless shopping experience by disabling purchase options for invalid locations and showing clear validation messages.
- Allow shoppers to manage multiple delivery addresses restricted to valid countries, improving flexibility while maintaining compliance.
- Improve order processing efficiency by validating addresses early in the shopping and checkout stages.
Expected Outcomes
- Reduced shipping errors due to invalid delivery locations.
- Enhanced shopper clarity with informative validation messages and restricted delivery options.
- Streamlined checkout process with integrated address validation across various stages.
- Improved administrative control over delivery regions and address management.
As a shopper, you can select a valid delivery location based on the preconfigured countries.
Validate addresses
Based on the countries configured, you can prevent products from being shipped to
invalid locations. Perform the address validation at various stages.
- See the valid countries for delivery from the product and purchase pages.
- See the product availability and unavailability when a shopper changes delivery location from the Deliver to list to an unsupported country on the product details page.
- Add, edit, and select the available delivery addresses and office addresses.
- See the product availability based on the office address or delivery location in the primary navigation bar.
- Add valid Deliver to work address and Deliver to somewhere else from the primary navigation bar, contextual side panel, quick checkout, and entire purchase.
- Based on your configuration, filter the list of countries and the product catalog and display the addresses and offices where delivery is available.
- Validate the saved address list, deliver to work address, and deliver to somewhere else during quick checkout and full checkout.
- Select valid addresses for each product based on the countries or office locations where the delivery is available.
- During full cart checkout, toggle between entire purchase and product to see and select available addresses.
- See the following address validation message on product and purchase pages:
This item does not deliver to <countryname>. - See the address validation message
Delivery is only available for certain countries.
The following example shows how a shopper can add or select valid addresses during
various stages of checkout:
Address validation flows
- Select the primary address for delivery from the primary navigation bar.
- See the product availability based on the location address on the primary navigation bar.
- Select the number of countries to see the list of valid countries.
- When your administrator configures the valid countries, you see only certain countries where delivery is available.
- You can change your location from Deliver to and complete the order.
- When you add a new address, the country list displays only the valid list of countries.
- When your product is available for delivery to the location you selected, you can place the order using the Add to cart or Request to buy buttons.
- When you select Request to buy, you can select the
delivery location from a list of saved addresses.
- When you select Deliver to work address to add a new address, you can add addresses from only certain countries that are preconfigured for delivery.
- When you select Deliver to somewhere else to add a new address, you can add addresses from only certain countries that are preconfigured for delivery.
This item does not deliver to <countryname>orThis item does not deliver to this address. - You can add or select the delivery location for the valid countries and complete the shopping.
- From your shopping cart, when you select Proceed to checkout, select valid addresses for each product based on the countries or office locations where the delivery is available.