Supplier Payment Optimization

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Supplier Payment Optimization

    Supplier Payment Optimization (com.snc.snslmopt) is a ServiceNow application designed for supplier managers to identify and capitalize on cost savings by encouraging suppliers to accept credit card payments. It provides a comprehensive dashboard and tools to estimate potential savings, track expenses, and drive supplier conversion to card-based payments, ultimately enhancing supplier relationships and reducing payment processing costs.

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    Key Features

    • Saving Estimator Tool: Calculates potential savings from supplier credit card payments using default and customizable parameters like billing cycles, helping managers create accurate savings estimates.
    • Propensity Score: Displays a manually updated score indicating a supplier's likelihood to accept credit card payments, aiding in prioritization before enabling credit card payments.
    • Credit Card Enablement: Allows supplier managers to initiate cases to enable suppliers to adopt credit card payments as their preferred method.
    • Payment Optimization Dashboard: Offers a detailed view of total and period-specific spend (monthly, quarterly, yearly, all-time) and highlights the top 10 supplier opportunities for cost savings based on estimated data.

    Key Outcomes

    • Cost Savings: Enables estimation and realization of significant savings by converting suppliers to credit card payments.
    • Improved Expense Tracking: Facilitates comparison of actual expenses against potential savings over various timeframes for informed decision-making.
    • Supplier Prioritization: Helps identify and focus efforts on suppliers with the highest potential for card acceptance and savings.
    • Enhanced Supplier Relationships: Promotes timely and reliable payments through card acceptance, fostering trust and possibly better terms or priority services from suppliers.

    Installation Requirements

    To enable Supplier Payment Optimization, ensure the following plugins are installed:

    • Supplier Payment Optimization (com.snc.snslmopt)
    • Supplier Operations (com.snc.snso)
    • Source-to-Pay Workspace (com.snspendworkspace)
    • Source-to-Pay Common Architecture (com.snc.snshop)

    Check your entitlements to confirm access to this application before installation.

    Supplier managers can view the potential returns or savings when suppliers accept credit card payments. They can convert high-potential suppliers, and capture value through card-based payments.

    Important:
    Check your entitlements to determine whether you have access to Supplier Payment Optimization.

    The Supplier Payment Optimization (com.snc.sn_slm_opt) application enables suppliers managers to estimate potential savings from credit card payments, which can result in significant cost savings for the company. It provides a Supplier Payment Optimization dashboard that provides an overview of the total potential savings for all suppliers.

    Supplier Payment Optimization offers the following key benefits:

    • Estimate savings: Estimate savings and returns associated with card acceptance by the suppliers.
    • Effective expense tracking: Compare actual expenses with the data available on the dashboard on monthly, quarterly, yearly, and all-time spend.
    • Drive conversion of high-potential suppliers: Identify, prioritize, and track suppliers with high acceptance potential.
    • Stronger supplier relationships: With more suppliers accepting credit card payments, timely and reliable payments help build trust and may lead to better pricing or priority service.
    Supplier Payment Optimization offers the following capabilities:
    • Saving estimator tool: The saving estimation tool can be used to calculate potential savings from credit card payments. The tool uses default values and enables users to modify billing cycles and other parameters to create new estimates. For more information, see Estimate savings using the saving estimator tool.
    • Propensity score: Supplier managers can check the propensity score (currently requires manual updates) before proceeding with raising the new supplier credit card enablement journey. For more information, see Add propensity score for a supplier.
    • Credit card enablement: Supplier Managers can initiate credit card enablement cases, enabling suppliers to use a credit card as their preferred payment method. For more information, see Create a case for supplier credit card enablement.
    • Payment optimization dashboard: The dashboard includes data on the all-time spend and total spend for the current month, current quarter, and current year. It also lists the top 10 supplier opportunities based on the saving estimates generated using the saving estimation tool. For more information, see View the Payment Optimization dashboard.
    To install Supplier Payment Optimization, the following plugins have to be installed:
    • Required plugin: Supplier Payment Optimization (com.snc.sn_slm_opt)
    • Dependent plugins:
      • Supplier Operations (com.snc.sn_so)
      • Source-to-Pay Workspace (com.sn_spend_workspace)
      • Source-to-Pay Common Architecture (com.snc.sn_shop)
    For more information, see Install Supplier Payment Optimization.

    For more information about using Supplier Payment Optimization, see Using Supplier Payment Optimization.

    For more information about Supplier Payment Optimization data model and primary tables, see Supplier Payment Optimization reference.