Using Supplier Relationship and Performance Management

Use Supplier Relationship and Performance Management for monitoring and managing supplier performance.

Important:

Check your entitlements to determine whether you have access to Supplier Relationship and Performance Management.

• Run segmentation rule
  Run a segmentation rule to create and activate KPIs corresponding to the KPI templates and suppliers in that segment. This action also creates new collection tasks and assigns them to suppliers to collect their KPI data.
• Complete a KPI collection task from the Source-to-Pay Workspace
  A KPI collection task is generated automatically each time a KPI is instantiated. A supplier manager can complete the assigned KPI collection task from the Source-to-Pay Workspace.
• Complete a KPI collection task from the Supplier Collaboration Portal
  A KPI collection task is generated automatically each time a KPI is instantiated. A supplier contact can complete the assigned KPI collection task from the Supplier Collaboration Portal.
• View KPI data from the List page of the Source-to-Pay Workspace
  You can view the details of the existing KPIs from the List view page.
• Manage supplier KPIs from the supplier record page of the Source-to-Pay Workspace
  You can view the latest KPI data that is collected for a particular supplier from the supplier page of the Source-to-Pay Workspace.
• Create action plan for KPIs
  Create action plans linked to under-performing KPIs, enabling visual tracking of milestones and tasks. The tasks triggered by the action plans are assigned to the suppliers and they can see and complete those tasks in the Supplier Collaboration Portal.
• View supplier performance dashboard
  You can view the overall supplier score, risk score, individual KPI scores, and performance domain-specific scores in the supplier performance dashboard.

Related concepts

• Using Source-to-Pay Workspace
• Using Supplier Collaboration Portal
• Using Supplier Payment Optimization

Related tasks

• Run segmentation rule
• Complete a KPI collection task from the Source-to-Pay Workspace
• Complete a KPI collection task from the Supplier Collaboration Portal
• View KPI data from the List page of the Source-to-Pay Workspace
• Manage supplier KPIs from the supplier record page of the Source-to-Pay Workspace
• View supplier performance dashboard