Service Graph Connector for Infoblox properties

  • Release version: Yokohama
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Service Graph Connector for Infoblox properties

    The Service Graph Connector for Infoblox integrates Infoblox network data into the ServiceNow CMDB. It controls the data import behavior through configurable connection and system properties, enabling tailored synchronization of network and IP address information from Infoblox.

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    Connection Properties

    These properties configure the connector's connection to Infoblox:

    • apiversion: Specifies the Infoblox API version used.
    • networkview: Defines one or more Infoblox Network Views (as a comma-separated list) from which to import data. If left empty, data from all network views is imported by default.

    These settings can be accessed by navigating to All > Service Graph Connectors > Infoblox > Connections and selecting the connection name.

    System Properties

    System properties provide additional controls over data import behavior:

    • sninfobloxinteg.parallelloadingpartitionsize: Sets the maximum number of networks each partition processes concurrently, with a max of 150.
    • sninfobloxinteg.defaultgetipaddress: Determines if IP address details are retrieved automatically for newly imported networks. When true, IP addresses are included by default unless excluded via the excludednetworkregex property. When false, IP addresses are excluded by default unless specifically included.
    • sninfobloxinteg.includednetworkregex: A pipe-delimited string specifying which IP addresses to include in the import when IP address retrieval is disabled by default.
    • sninfobloxinteg.excludednetworkregex: A pipe-delimited string specifying which IP addresses to exclude from the import when IP address retrieval is enabled by default.

    System properties are managed via the sysproperties table (accessible by entering sysproperties.list in the navigation filter).

    Practical Implications for ServiceNow Customers

    • Configuring the connection properties allows selective import of network data from specific Infoblox Network Views, optimizing relevance and performance.
    • System properties enable fine-grained control over IP address data import, balancing completeness against data volume and import duration.
    • Adjusting parallel loading partition size helps optimize import performance based on your environment’s scale and capacity.
    • Regularly reviewing and updating these properties ensures your CMDB stays synchronized with your Infoblox network infrastructure accurately and efficiently.

    Service Graph Connector for Infoblox properties control the behavior of the connector.

    Connection properties

    These connection properties are available for the Service Graph Connector for Infoblox.
    Note:
    To open the Service Graph Connection Properties [sn_cmdb_int_util_service_graph_connection_property] table for the connector, navigate to All > Service Graph Connectors > Infoblox > Connections, and select the connection name. The connection properties are displayed in the Service Graph Connection Properties related list.
    Table 1. Connection properties for Service Graph Connector for Infoblox
    Property Description

    api_version

    		 Version of the Infoblox API.

    network_view

    		 Enter the names (as a comma-separated list) of the Infoblox Network Views from which data is to be imported.
    Note:
    If a value isn't specified for this property, data is imported from all Infoblox network views.
    • Type: string
    • Default value: empty

    System properties

    These system properties are available for the Service Graph Connector for Infoblox.
    Note:
    To open the System Properties [sys_properties] table, enter sys_properties.list in the navigation filter.
    Table 2. System properties for Service Graph Connector for Infoblox
    Property Description

    sn_infoblox_integ.parallel_loading_partition_size

    		 Set the maximum number of networks that each partition processes.

    The maximum value that can be set for this property is 150.

    • Type: integer
    • Default value: empty
    • Location: System Property [sys_properties] table

    sn_infoblox_integ.default_get_ip_address

    		 Set a global default value for the Get IP Address option.

    When the value is set to true, all newly imported networks automatically retrieve IP address details. You can specify which IP addresses are to be excluded from the import by using the sn_infoblox_integ.excluded_network_regex system property.

    When the value is set to false, networks don't retrieve IP addresses by default. You can specify which IP addresses are to be imported by using the sn_infoblox_integ.included_network_regex system property.

    • Type: true | false
    • Default value: false
    • Location: System Property [sys_properties] table

    sn_infoblox_integ.included_network_regex

    		 Enter the list of IP addresses to be imported. Specify the list in pipe-delimited string format.

    For information about configuring this property to prevent system property cache invalidation, see the Configure Service Graph Connector for Infoblox [KB2523896] article in the Now Support Knowledge Base.

    • Type: string
    • Default value: empty
    • Location: System Property [sys_properties] table

    sn_infoblox_integ.excluded_network_regex

    		 Enter the list of IP addresses to be excluded from the import. Specify the list in pipe-delimited string format.

    For information about configuring this property to prevent system property cache invalidation, see the Configure Service Graph Connector for Infoblox [KB2523896] article in the Now Support Knowledge Base.

    • Type: string
    • Default value: empty
    • Location: System Property [sys_properties] table

    Related content

    Data mapping for Service Graph Connector for Infoblox

    CMDB classes targeted in Service Graph Connector for Infoblox