Confirm installation of AI Admin Center

  • Release version: Zurich
  • Updated July 30, 2026
  • 1 minute to read

    • Confirm the installation of the AI Admin Center application.

    Before you begin

    Review the AI Admin Center application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

    Role required: admin

    About this task

    AI Admin Center installs and runs automatically as part of the standard ServiceNow Otto for Platform setup. No manual steps are required. After ServiceNow Otto panel for Platform is installed and configured, AI Admin Center will be present on your instance.

    Follow these steps to confirm the installation of the AI Admin Center plugin.

    Procedure

    1. Confirm the AI Admin Center plugin is installed by navigating to All > System Definition > Plugins and selecting the Installed tab.
    2. Optional: If the AI Admin Center plugin is not installed, perform the following steps to manually install it.
      1. Navigate to All > System Definition > Plugins.
      2. In the search box, type AI Admin Center.
      3. In the Store applications section under the Available for you tab, select the AI Admin Center card.
      4. Select Install.
      5. Select a version from the list.
      6. Review the installation details and select Continue.
      7. Select an installation schedule option.
      8. Select Install.
        The AI Admin Center application will install at the selected time.
    3. Navigate to All > AI Admin Center or Workspaces > AI Admin Center to confirm the successful installation.

    Result

    The application is installed and available to the appropriate user roles.