Sidebar discussion subject mapping

Create a requester mapping to customize which field is used as the discussion title in Sidebar conversations. The discussion title defaults to the short description field.

Avant de commencer

Role required: admin

Procédure

On the Sidebar Discussion Subject Mapping screen, fill in the fields:

Field	Description
Active	Activates the requester-mapping record.
Inherit	Extends and applies the feature to the child tables.
Table	Table to which the requester mapping should be applied.
Order	Order of the configuration. You can define multiple requester mapping configurations for a single table. The system executes the query in the descending order.
Subject	Subject for a record.
Domain	Domain for the record.