Uninstall the Conversational Integration with Workplace from Facebook

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Uninstall the Conversational Integration with Workplace from Facebook and disassociate the app with your instance.

    Avant de commencer

    Roles required:
    • Virtual_agent_admin and external_app_install_admin or admin
    • Administrator for third-party applications

    Procédure

    1. Log in to Workplace from Facebook.
    2. Click Admin Panel.
    3. Click Integrations.
    4. In the list of Workplace from Facebook integrations, click Now Virtual Agent.
    5. In the window that displays the settings for Now Virtual Agent click Uninstall.
    6. In the window that requires authorization to uninstall the app, click Uninstall.

    Résultats

    Now Virtual Agent no longer appears on the list of integrations in Workplace from Facebook. The instance receives uninstallation information from Workplace from Facebook, and the app configuration and user information are deleted within 15 days.