Synchronous authentication of messages

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Inbound message authentication is performed before the message is added to the hybrid queue.

    This code has to be implemented in the provider attribute script. For more information, see Virtual Agent action scripts.

    Example: Synchronous authentication of messages
    var validated = sn_cs.VASystemObject.validateMessage(providerApp.sysId, payload, JSON.stringify(headers));
if (validated === false) {
    response.setStatus(401);
    response.setContentType("test/xml")
    var writer = response.getStreamWriter();
    writer.writeString(