Add the Direct Line secret key to your Virtual Agent Bot Interconnect instance

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture
  • To use Power Virtual Agents with Virtual Agent Bot Interconnect, you must add the Direct Line security key as a credential in your Bot Interconnect instance.

    Avant de commencer

    Locate and copy the Direct Line secret key in Microsoft Power Virtual Agents.

    Role required: admin

    Procédure

    1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.
    2. Click the Bot Interconnect DirectLine Credentials record to open it.
    3. On the Credentials related list, click New.
    4. When prompted for the type of credential to create, click Bot Interconnect Static Token Credential.
    5. On the form, fill in the fields as follows:
      Field Description
      Name Any unique name for the credential, such as Power VA Direct Line key.
      Header Leave as Authorization.
      Static Token Enter Bearer , with a white space, followed by the Direct Line secret key from Power Virtual Agents.
      For example, enter:
      Bearer 4km3D8s_6lY.rDVmxVm3k123nWibx3ciJeed2AKled9_ADuwsaN5uCA
    6. Click Submit.
    7. Return to All > Connections & Credentials > Connection & Credential Aliases.
    8. Click the Bot Interconnect DirectLine Fetch Msgs record to open it.
    9. Under Related Links, click Create New Connection & Credential.
    10. In the dialog box, fill in the form.
      Field Description
      Secondary Bot Name Any unique name that refers to the Power Virtual Agents bot.
      Secondary Bot Endpoint The Azure function URL that you copied in a previous step.

      For example, enter https://demoazurefunctionreceivemsgapp.azurewebsites.net.

      Header Enter: dlsecret
      Static Token The Direct Line key that you copied from Power Virtual Agents in the previous step.
    11. Click Create.