Roles for ServiceNow Otto for Finance and Procurement

  • Release version: Zurich
  • Updated March 12, 2026
  • 1 minute to read
  • Grant fulfiller, requester, and supplier user roles to access generative AI skills for ServiceNow Otto for Finance and Procurement.

    Roles installed

    Table 1. Roles for ServiceNow Otto for Finance and Procurement
    Role title [name] Description Contains roles
    ServiceNow Otto for Finance and Procurement
    sn_fsc_genai.now_assist_fulfiller Fulfiller role to access generative AI skills for FSC Common now_assist_panel_user
    sn_fsc_genai.now_assist_requester Requester role to access generative AI skills for FSC Common
    sn_fsc_genai.now_assist_supplier Supplier role to access generative AI skills for FSC Common.
    ServiceNow Otto for Accounts Payable Operations (APO)
    sn_ap_gen_ai.now_assist_fulfiller Fulfiller role to access generative AI skills for Accounts Payable Operations. sn_fsc_genai.now_assist_fulfiller
    sn_ap_gen_ai.now_assist_supplier Supplier role to access generative AI skills for Accounts Payable Operations. sn_fsc_genai.now_assist_supplier
    ServiceNow Otto for Sourcing and Procurement Operations (SPO)
    sn_spend_gen_ai.now_assist_fulfiller Fulfiller role to access generative AI skills for Sourcing and Procurement Operations. sn_fsc_genai.now_assist_fulfiller
    sn_spend_gen_ai.now_assist_requester Requester role to access generative AI skills for Sourcing and Procurement Operations. sn_fsc_genai.now_assist_requester
    ServiceNow Otto for Supplier Lifecycle Operations (SLO)
    sn_supplier_gen_ai.now_assist_fulfiller Fulfiller role to access generative AI skills for Supplier Lifecycle Operations. sn_fsc_genai.now_assist_fulfiller
    sn_supplier_gen_ai.now_assist_supplier Fulfiller role to access generative AI skills for Supplier Collaboration Portal sn_fsc_genai.now_assist_supplier