OT Asset Management licensing

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of OT Asset Management Licensing

    The ServiceNow® OT Asset Management application employs a licensing model where organizations are charged based on the usage of industrial assets categorized under specific resource categories. These categories determine the number of Subscription Units required for licensing the assets.

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    Key Features

    • Resource Categories: The OT Asset Management application includes default resource categories that allow industrial model category assets to utilize its features and workflows.
    • Subscription Unit Ratio: Each asset is assigned a Subscription Unit based on a predefined ratio. For instance, Industrial Consumables have a ratio of 25:1, meaning 25 assets require one Subscription Unit.
    • Custom Model Categories: Custom categories linked to licensable Industrial categories inherit the licensing rules of their parent categories automatically.
    • Default Opt-in: When activated, all OT Asset Management license resource categories are opted in by default on your ServiceNow instance.

    Key Outcomes

    Customers can effectively manage their licensing costs by understanding the Subscription Unit ratios, allowing for accurate budgeting based on the number of industrial assets. For instance, if 1 license costs $100, managing 25 industrial consumable assets would only incur a cost of $100. Additionally, customers can view detailed subscription information through the ITAM License Report, ensuring transparency and effective resource management.

    The ServiceNow® platform uses a licensing method where your organization is charged for using the OT Asset Management application. In this licensing model, all assets of the Industrial model categories are charged based on the Subscription unit ratio.

    The ServiceNow® OT Asset Management licensing is based on resource categories. A resource category is a group of related model categories. The OT Asset Management application supports some default resource categories. These resource categories enable assets of the Industrial model categories to utilize the features and workflows of the OT Asset Management application. Any asset of the Industrial model category is counted toward a Subscription Unit based on the predefined ratio of number of assets to subscription units.

    When you create a custom model category with a licensable Industrial model category as its parent, the custom model category is automatically associated with the resource category of the parent model category. Based on the resource category, the assets of these custom model categories are licensed and counted toward a Subscription Unit.

    Note:
    When the OT Asset Management application is activated on your ServiceNow instance, all the OT Asset Management license resource categories are opted in by default.
    Table 1. OT Asset Management license resource categories
    Resource category Subscription unit ratio Model category
    Unclassed OT 1:1
    • Industrial
    • Industrial General
    OT Supervisory System 1:1
    • OT Supervisory
    • OT Supervisory EWS
    • OT Supervisory Historian
    • OT Supervisory HMI
    • OT Supervisory OPC
    • OT Supervisory SCADA
    OT Control System 3:1
    • OT Control
    • OT Control 3D Printer
    • OT Control CNC
    • OT Control DCS
    • OT Control DPU
    • OT Control IED
    • OT Control Module
    • OT Control PLC
    • OT Control RTU
    • OT Control SCADA
    • OT Control Server
    OT Field Devices 10:1
    • OT Field Actuator
    • OT Field Device
    • OT Field Drive
    • OT Field Robot
    • OT Field Sensor
    Industrial Consumable 25:1 Any consumable asset created using any of the preceding model categories.
    Operational Equipment 1:1 Not applicable

    The Subscription unit ratio is the ratio of the number of assets to the number of subscription units. For example, the subscription unit ratio of Industrial Consumable is 25:1, where 25 assets require a single unit of license. If 1 license costs $100, then 25 industrial consumable assets cost $100 and 50 industrial consumable assets cost $200.

    You can view the subscription details of your OT Asset Management application using the ITAM License Report. For more details, see View the license report for the OT Asset Management application.