Delete a document classification use case

  • Release version: Zurich
  • Updated January 27, 2026
  • 1 minute to read
  • Delete a use case when it's no longer needed for your documents.

    Important:
    Starting with the Zurich release, Document Intelligence is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process article [KB0867184] in the Now Support Knowledge Base. Instead, you can extract information from documents using the Now Assist in Document Intelligence application. For more information, see Now Assist in Document Intelligence.

    Before you begin

    Role required: sn_docintel.manager

    Procedure

    1. Navigate to All > Document Intelligence > Document Classification > Use Cases.
    2. In the list, select the display name of the use case you want to delete.
    3. On the use case screen, select Delete.
    4. In the confirmation box, select Delete.

    Result

    The use case is deleted along with the related fields, field groups, integrations, flows, and machine learning (ML) models. The deletion of the related records may trigger their own related deletions.