Add the ServiceNow app for iOS to Workspace ONE UEM

Configure the ServiceNow app for iOS for Workspace ONE UEM distribution.

Before you begin

Role required: admin

Procedure

1. Sign in to the Workspace ONE UEM portal.
2. Navigate to Apps & Books > Applications > Native > Public.
3. Click Add Application.
4. In the Platform field, select Apple iOS.
5. In the Source field, select Search App Store then search for ServiceNow.
6. Next to the ServiceNow App search result, click Select.
7. Click Save & Assign.
8. Click Add Assignment.
9. Click Assignment Group.
10. From the Assignment Group list, select Application Configuration Policy.
11. From the Application Configuration field, select Enabled.
12. In the Application Configuration section, enter the following information.

    Table 1. Application Configuration fields

    Field	Description
    Configuration key	SNDefaultInstanceURL
    Value type	String
    Configuration value	https://<instance name>.service-now.com/

    Figure 1. App Workspace ONE UEM configuration

    

13. Click Add.
14. Click Save & Publish.
15. Click Publish.

Result

After adding the app to Workspace ONE UEM, it appears in the Apps & Books > Applications > Native > Public section of the Workspace ONE UEM portal. Mobile users can download the app from the Workspace ON UEM App Catalog app.