Configure a Lens launcher button

  • Release version: Zurich
  • Updated March 12, 2026
  • 1 minute to read

    • Add a ServiceNow AI Lens button to input form screens to enable users to quickly extract data from attachments and complete forms faster.

    Before you begin

    Role required: admin

    Note:

    ServiceNow AI Lens is currently not supported in ALP / Quick Actions and is only supported on input form screens that use the screen presentation style.

    If any Inputs in an input form screen have the DisableAILensAutoFill attribute set to true, the input won’t be updated.

    Procedure

    1. Navigate to All > System Mobile > Mobile App Builder.
      The Mobile App Builder opens in a new browser tab and displays the application scope selection screen.
    2. Search for the application scope you are working in and then select the name of the application scope.
      The Mobile App Builder categories home screen displays.
    3. Select the input form screen on which you want to configure the launcher button, or select New to create an input form screen.
      See Configure an input form screen for instructions on how to create an input form screen.
    4. Under the Presentation style category, set the style to Screen to allow the addition of function instances.
    5. Select New under the function instance option that corresponds to where you want the button to appear, then complete the fields in the Function instance form.
      OptionSteps
      Top icon function instances Creates a button in the top header.
      • Name — Enter a name for the function instance.
      • Display label — Enter a display label. This is the label that is visible to end users.
      • Icon — Select an icon. This field is required for this option.
      • Function — Select New to display the function form.
      Top menu function instances Creates a button under the three-dot menu in the top header.
      • Name — Enter a name for the function instance.
      • Display label — Enter a display label.
      • Icon — Select an icon (optional).
      • Function — Select New to display the function form.
    6. Select a Name for your function.
    7. Select Lens launcher from the Type field.
    8. In the Data field, select the table relating to what the input form is representing.
    9. Select Save.

    Result

    A lens launcher button now appears in the location you selected — either in the top header or under the three-dot menu. When a user taps the button, Lens opens in the context of the table you configured, allowing users to interact with the associated data directly from the mobile interface.