Enable expansion of universal linking to mobile browser (MESP) pages

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Enable the expanded universal linking option to display the web banner on mobile browser pages when the user does not have the appropriate mobile app installed. By default this mobile universal linking option is not available in the base system.

    Before you begin

    The mobile universal linking feature must be enabled, see Enable mobile universal linking.

    Role required: admin

    Procedure

    1. In the web-based UI, enter sys_properties.list in the filter navigator, to open a list of system properties.
    2. In the Name field search for the term *universal.
    3. Click the property glide.sg.universal_links.open_unsupported_links.
    4. In the universal links system property table, set the Value field to True.
    5. Right-click in the header and select Save.
    6. Optional: Select the mobile app you want to redirect the user to, each time they tap the link in the banner.
      The default is the Mobile Agent.
      1. Return to the system properties table.
      2. Click the property glide.sg.universal_links.unsupported_link_default_native_client.
      3. In the universal links unsupported links system property table, set the Value field to either agent, requester, or onboarding.
    7. Right-click in the header and select Save.