BlackBerry Unified Endpoint Management (UEM)

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Use BlackBerry UEM (Unified Endpoint Management) as a mobile device management system to distribute and manage the ServiceNow mobile app on user devices.

    Get the BlackBerry UEM registered versions of ServiceNow mobile apps

    Note:

    You can configure a proxy for mobile apps in the BlackBerry UEM. This proxy is used for network communication in BlackBerry Dynamics apps such as ServiceNow mobile BlackBerry and ServiceNow Agent BlackBerry apps.

    This proxy functionality is not available on both mobile operating systems. However, currently it is only supported on ServiceNow iOS apps. ServiceNow Android apps do not support handling proxy communication set in the BlackBerry UEM.

    ServiceNow has BlackBerry integrated versions of the Now Mobile and Mobile Agent apps. These apps integrate with the BlackBerry UEM portal.

    These apps are available in the BlackBerry Marketplace at https://marketplace.blackberry.com/apps

    Note:
    ServiceNow does not support the legacy Blackberry Good Control management system.

    BlackBerry UEM versions of Now Mobile and Mobile Agent apps