Donut reports for mobile

Learn to use donut reports for mobile, which enable you to see the portions and percentages between different priorities at a single glance. For example, a donut report showing open incidents by priority, enables you to see whether incident counts of different priorities are within acceptable ranges.

Note:

For information on how to configure donut reports, you need to create mobile dashboard previews within a launcher screen. For more information, see Launcher screens and Mobile dashboard preview.

Table 1.

To display a donut report, tap on the dashboard preview in a launcher screen. Alternatively, navigate to a chart screen via a navigation button. The total number of records and the chart title are displayed in the center of the donut. Tap on a donut segment to display in the header the number of records contained in that segment. Also displayed in the header is the percentage of records for that selected segment, compared to the remaining segment records within the chart. To list records related to the selected segment, tap the segment, then tap the navigation arrow () in the chart header. Tap the list icon () in the screen header, to display a list of all the records contained within the donut chart. Use the legend at the bottom of the chart to include or omit segments from the donut. As you add or remove filters, the data in the center of the donut report changes to correspond to the records currently displayed in the donut report.