Mobile Publishing build statuses

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Learn what the Mobile Publishing build statuses "Build in progress" and "Ready for testing" mean and what actions they require from you.

    "Build in progress"

    Your app's build status is "Build in progress" while ServiceNow® creates your branded app and sends it to Apple or Google for approval. The time to build is based on whether your app uses public or private distribution and on which operating system you choose. The time to build process takes the amount of time shown in the following diagram:

    Diagram showing that private iOS apps take 2-4 weeks; private android apps take 1 week; public iOS apps take 1 week; and public android apps take 1 week or less

    "Ready for testing"

    When the build status becomes "Ready for testing," one of the following actions is required based on the following factors:
    • Operating system
    • Whether the branded mobile app is for private or public distribution
    • Type of mobile application management (MAM) you use
    • If the request is for a new branded app or a request to update an existing branded app
    Table 1. "Ready for testing" actions required
    New/Update Operating System Private/Public distribution "Ready for testing" action required
    New Android Private See Test and publish a new branded Android app for private distribution.
    New iOS Private See Test and publish a new branded iOS app for private distribution.
    New Android Public See Test and publish a new branded Android app for public distribution.
    New iOS Public See Test and publish a new branded iOS app for public distribution.
    Updated Android Private See Test and publish an updated Android app for private distribution.
    Updated iOS Private See Test and publish an updated iOS app for private distribution.
    Updated Android Public See Test and publish an updated Android app for public distribution.
    Updated iOS Public See Test and publish an updated iOS app for public distribution.