Register the standard push notification

Register your standard push notification in a push application to use it in your mobile apps.

Before you begin

Role required: admin

The push application handles sending notifications to mobile devices. Add your new notification to the ServiceNow Mobile Application push application so your mobile app users start receiving this notification.

Procedure

1. Switch to the Global scope.
2. Navigate to System Notification > Push Application.
3. Open the record for the push application you want to modify.
   • Open ServiceNow Mobile Application for the Mobile Agent app.
   • Open ServiceNow Request Application for the Now Mobile app.
   • Open ServiceNow Onboarding Mobile Application for the Mobile Onboarding app.

   If you are using a branded mobile application, select the record for the branded app. For example, select ServiceNow Onboarding Intune Mobile Application if you are using the Microsoft Intune branded application.

4. Right-click the record header and choose Configure > Related Lists from the menu.
5. Add Push Default Registration > Push Application to the list on the right, and then select Save.
6. In the Push Default Registrations related list, click the New button to create a new Push Default Registration record.
7. In the Notification field, select the notification you created in the previous steps.
8. Click Submit.
   Your push message is rendered on mobile devices that it is registered to. To see how push notifications appear to end users, see Mobile push notifications.