Bundle and Package IDs for ServiceNow mobile apps

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • To enforce app policies your mobile application management software may require the bundle or package ID associated with the mobile app. See the following reference for these IDs.

    Non-MAM-integrated ServiceNow® mobile apps

    Table 1. iOS Bundle IDs
    App Bundle ID
    ServiceNow Agent com.servicenow.fulfiller
    Now Mobile com.servicenow.requestor
    ServiceNow Onboarding com.servicenow.onboarding
    NowSupport com.servicenow.support
    Table 2. Android Package IDs
    App Package IDs
    ServiceNow Agent com.servicenow.fulfiller
    Now Mobile com.servicenow.requestor
    ServiceNow Onboarding com.servicenow.onboarding
    NowSupport com.servicenow.support

    Mobile app bundle and package IDs for Microsoft Intune and Entra ID

    Table 3. iOS bundle IDs
    App Bundle ID
    ServiceNow® Agent - Intune com.servicenow.intune.fulfiller
    Now® Mobile - Intune com.servicenow.intune.requestor
    ServiceNow® Onboarding - Intune com.servicenow.intune.onboarding
    Table 4. Android package IDs
    App Package ID
    ServiceNow® Agent - Intune com.servicenow.fulfiller.mam.intune
    Now® Mobile - Intune com.servicenow.requestor.mam.intune
    ServiceNow® Onboarding - Intune com.servicenow.onboarding.mam.intune

    Mobile app bundle and package IDs for BlackBerry Dynamics

    Table 5. iOS bundle IDs for BlackBerry Dynamics
    App Bundle ID
    ServiceNow® Agent - BlackBerry com.servicenow.blackberry.fulfiller
    Now® Mobile - BlackBerry com.servicenow.blackberry.requestor
    Table 6. Android package IDs for BlackBerry Dynamics
    App Package ID
    ServiceNow® Agent - BlackBerry com.servicenow.fulfiller.mam.blackberry
    Now® Mobile - BlackBerry com.servicenow.requestor.mam.blackberry