Add the ServiceNow app for iOS to MobileIron

Configure the ServiceNow app for iOS for MobileIron distribution.

Before you begin

Role required: admin

Procedure

1. Sign in to the MobileIron portal.
2. Navigate to Apps > App Catalog, then click Add.
3. From the search menu list, select the Apple App Store.
4. In the search bar, type ServiceNow.
5. Select the ServiceNow app from the results.
6. Click Next.
7. Optional: Describe and add screenshots of the app.
8. Select a distribution level for this configuration of the app.
   • Everyone: The app is added to all user-compatible devices.
   • No one: The app is staged for distribution at a later date.
   • Custom: The app is distributed only to users or groups you choose.
9. Click Next.
10. In the App Configuration section, click the add icon () next to iOS Managed App Configuration.
11. In the Name field, enter a name for the configuration, for example, Default Instance.
12. Enter the key and value pairing.

    Table 1. iOS Managed App settings

    Field	Description
    Key	SNDefaultInstanceURL
    Value	The URL for the instance, for example, https://<instance name>.service-now.com/ .

13. Set a distribution level for this configuration of the app.
    • Everyone: The app is added to all user-compatible devices.
    • No one: The app is staged for distribution at a later date.
    • Custom: The app is distributed only to users or groups you choose.
14. Click Next.
15. Click Done.

Result

The ServiceNow app for iOS appears in the App Catalogs section on the MobileIron Portal. Mobile users can download it from the MobileIron App Catalog.