Approve the ServiceNow app for Google Play

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Android for Work may not be able to find the ServiceNow application. If that is the case, the ServiceNow App might not be approved for your organization. You can approve the app by finding it in the Google Play store.

    Before you begin

    Role required: none, however, you must either go to Google Play through the MDM, or use the same email address with the MDM that you use to sign in to the Google Play store.

    Procedure

    1. Navigate to the Google Play store.
    2. Search for the ServiceNow mobile app.
    3. Click Approve.
      App in the Google Play store with the Approve button highlighted